Employer branding is simply what people think it would be like to work for you. Every business has one, whether or not it manages it.

Say who you are

Describe your work, your values and how your team operates in plain language. Candidates want honesty more than polish.

Make the process pleasant

How you treat applicants shapes your reputation. Reply promptly, be on time for interviews and give feedback.

Let your people speak

Short, genuine descriptions from team members about their work say more than any slogan.

Be consistent

What you promise in the job advert, the interview and the offer should all match what the job is really like.

Small businesses have real strengths

Smaller teams can offer things bigger organisations struggle to match: broad responsibility, direct access to decision-makers and a visible impact from your work. Say so honestly, with examples.

Keep your channels consistent

Whatever candidates see, whether on your website, a job advert or a social profile, should tell the same story. Check that your descriptions are current and that they match what people experience when they join.

Ask your team

Ask current employees what they enjoy about working with you and why they stay. Their answers, in their own words, are often more persuasive than anything written by the business.

Employer branding is a long game. Consistent, honest communication builds a reputation that makes every future hire easier.

Content that helps candidates decide

A short description of a typical day, short introductions to a few team members and a clear explanation of what you work on help people picture themselves in the role. You can share them on your website or in job adverts.

Be honest about trade-offs

Every workplace has trade-offs, such as a busy period each quarter, limited space or a small set of tools. Naming them honestly attracts people who are comfortable with them and reduces early resignations.

Treat every applicant as part of your brand

How quickly you reply, how you run interviews and how you close the loop all shape your reputation. A candidate who is treated well may not take the job but may still recommend you to a friend.